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Cookies Policy

This Cookies Policy explains how Green Luck Casino may use cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the choices available to you, and how cookies can affect your browsing experience. This policy should be read together with our Privacy Policy and any other website terms that apply.

Green Luck Casino operates under a licence issued by the Anjouan Gaming Board. Player account data is handled in compliance with GDPR standards, and responsible gambling tools including deposit limits, time-outs, and self-exclusion are available to all account holders.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device or remember information about a visit. Cookies may be created by the website you are using, or by a third party that provides a service used on the website.

Cookies can make a website work more effectively by remembering settings, supporting security features and helping pages load correctly. Some cookies are stored only for the duration of your browsing session and are deleted when you close your browser. Others remain on your device for a set period or until you delete them.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other tracking or analytics technologies. In this policy, we use the term cookies to refer to cookies and similar technologies unless the context requires otherwise.

First-party and third-party cookies

First-party cookies are set by Green Luck Casino or on our behalf. Third-party cookies are set by service providers or other organisations whose features or services may be available through our website. Third parties may use cookies to provide functions such as security, website performance, analytics, fraud prevention or advertising measurement.

The use of third-party cookies is subject to the relevant third party’s own privacy information and practices. We do not control every third-party website or service, so you should review the information provided by those organisations where appropriate.

2. How we may use cookies

The cookies used on the website may vary depending on the pages you visit, the features you use, your device and your cookie choices. Cookies may be used for the following purposes:

  • Strictly necessary functions, including page navigation, account access, session management and security controls.
  • Remembering information or preferences, such as language, region, display settings and cookie choices.
  • Supporting responsible access to gambling services, including age, identity, account, location and security checks where these are required.
  • Detecting unusual activity, misuse, suspicious behaviour, fraud or attempts to compromise the website or an account.
  • Understanding how visitors use the website, including which pages are viewed, how features perform and where technical problems may occur.
  • Measuring the effectiveness of website content, communications or campaigns where this activity is permitted.
  • Improving website design, functionality, performance and accessibility.
  • Supporting advertising or marketing measurement where relevant permissions have been provided and where this is permitted by applicable law.

Information collected through cookies may include technical details about your device and browser, your approximate location, pages visited, links or functions used, the date and time of access, and information about your interaction with the website. Some information may be linked with other information held about your account or visit where this is necessary for security, service operation, compliance or another lawful purpose.

Cookie categories

Cookies are commonly grouped into categories. Strictly necessary cookies are required for core website functions and may not be capable of being disabled through a cookie preference tool. Preference cookies remember choices you make. Analytics or performance cookies help us understand website use. Marketing or targeting cookies may help measure communications or deliver more relevant content. The categories available may depend on the website features and services in use.

Where consent is required, non-essential cookies should only be used after you have made an appropriate choice. You may change your choices at any time using the cookie settings available on the website, although changing those settings will not necessarily remove cookies that have already been placed on your device.

4. Privacy, updates and questions

Cookies may involve the collection or use of personal information. We handle information in accordance with our Privacy Policy and applicable Australian privacy requirements. Information may be used for purposes such as providing and securing services, meeting legal and regulatory obligations, preventing fraud, responding to requests and improving the website. The types of information collected and the retention period may depend on the cookie, the purpose for which it is used and the circumstances of your interaction with us.

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies used, our service providers, legal requirements or our privacy practices. When we make an update, we will publish the revised version on this page and may provide additional notice where appropriate. The updated policy will apply from the date it is published unless stated otherwise.

You should check this page periodically to stay informed about how cookies may be used. If you continue to use the website after an updated policy is published, that use will be subject to the updated policy, except where applicable law requires a different form of consent.

If you have a question about cookies, privacy or your choices, please use the contact or support options made available on the Green Luck Casino website. Do not include unnecessary sensitive information in a general enquiry. If your question concerns an account, use the available account support process so that appropriate verification can be completed.

The website is intended for adults who are legally permitted to access online gambling services in their location. Cookies do not change your responsibility to comply with applicable laws, website terms, account requirements or responsible gambling obligations.